Request Access to a Case
You can request to join a case's investigative team from a case's page in Case IQ. Investigative team members generally have more permissions for a case, depending on your application's configuration. For example, your system administrator may only allow you to edit a case if you are on its investigative team. You may also see the option to request access if the system suggests a link between your case and a case that you cannot access (see Link Related Cases: Approve a Suggested Case Link for details).
To request access to a case:
- Navigate to the case's page for which you want to join the investigative team.
- Click the Options button (
) on the case's page.
- Select the "Access to Case" option.
- Click "Add me to Investigative Team".
- In the "Request Access to Case" pop-up, you can enter a reason why you want to join the investigative team. This can provide the case owner some context for your request. Click the Request Access button to send your request.
- Your request will be sent to the case owner for their review. You will receive a notification if they approve your request.