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Request Access to a Case

You can request to join a case's investigative team from a case's page in Case IQ. Investigative team members generally have more permissions for a case, depending on your application's configuration. For example, your system administrator may only allow you to edit a case if you are on its investigative team. You may also see the option to request access if the system suggests a link between your case and a case that you cannot access (see Link Related Cases: Approve a Suggested Case Link for details).

To request access to a case:

  1. Navigate to the case's page for which you want to join the investigative team. 
  2. Click the Options button () on the case's page.
  3. Select the "Access to Case" option.
  4. Click "Add me to Investigative Team".
  5. In the "Request Access to Case" pop-up, you can enter a reason why you want to join the investigative team. This can provide the case owner some context for your request. Click the Request Access button to send your request.
  6. Your request will be sent to the case owner for their review. You will receive a notification if they approve your request.