Translate a Party
If your administrator has set up automatic translation (see Set Up Automatic Translation), Case IQ's Translation Copilot will automatically generate translations when a reporter submits a party in another language via your application's portal. You can check the translation status on the party's page. The Translation Copilot will translate party text fields into your application's default language.
Automatic Translation Fields Only
The Translation Copilot will only translate text fields that your administration has enabled for automatic translation.
If the Translation Copilot does not automatically translate a party, you can manually submit a party for translation using the following steps:
- On a party's page, click the Options (
) button. - Click the “Submit for translation” option in the Options button menu.
- The Translation Copilot will work on generating translations for the party's text fields.
"Submit for translation" missing?
If you do not see the "Submit for translation" option for a party in another language, the Translation Copilot has not been enabled for your application. Your System Administrator can reach out to your Account Manager to turn on the Translation Copilot.
If you need to check the original text entered by the reporter, click the “View original version” link in the top banner or the Options button menu on a translated party. You can switch back to the translated text using these links as well. Users cannot edit the original or translated text in automatic translation fields.
If your application has a two-way portal, external reporters can use the Translation Copilot too. If you add a party to the case and share it with the reporter, the party's automatic translation fields will be translated into the reporter's language, which will be available for the reporter when they log into your application's portal. You can check which fields will be translated for reporters by looking for the globe (
) and reporter (
) icons on parties.
